Customer Registration

Effective January 1, 2019, DCHFA will no longer be accepting applications for the Unemployment/Underemployment Mortgage Payment Assistance Program (also referred to as Lifeline/MPA). Restore and Recast/Lien Extinguishment applications will continue to be accepted until further notice.

To take advantage of the HomeSaver Program, you will first need to create a profile. Please complete the information below, which will help us match you to a housing counseling agency.

Your privacy is important to us! Please be aware that information shared on this site is confidential and will only be shared with the housing counseling agency that is assigned to you and other entities as required.

= Required

First Name:

Last Name:

Phone:

Do you own your own home and is your home your principal place of residence?
Yes No

Are you a homeowner or other person named on the Mortgage Note (if no mortgage exists answer "yes")?
Yes No

Is your home located in Washington, DC?
Yes No

Choose Lender:

If your lender is not listed, click here

Property Ward:

Agency:

Email Address:

Don't have E-Mail?

Verify Email Address:

Password must be between 7 and 20 characters long, and contain at least 1 numeric character.

Password:

Verify Password:

Reload Confirmation Code

Confirmation Code:

I agree to the Terms of Service Required

Next Step: Application

Once your profile information is complete, you will need to complete the seven-step online application for HomeSaver assistance. Please know that the more information you can share with us, the faster and more accurately we can assist you. The first four steps will register you in our system and connect you with a housing counseling agency, while the remaining three steps contain critical information for us to be able to help you.

We also understand that you may have questions about the documents you will need to submit for the HomeSaver Programs. Please view the Document/Submission Checklist for a list of these items.

Online Application process:

Step 1: Homeowner information

Step 2: Contact information

Step 3: Property information

Step 4: Lender information

Step 5: Financial Worksheet

Step 6: Hardship Letter

Step 7: Other Required Documents